Books & research

Leadership and creating business value

Forthcoming Book

It Works. That's the Problem

How Technology Solutions Can Trap Us

Sometimes the biggest risk does not appear when something fails, but when it works. This book explores how well-intentioned technology decisions, short-term fixes, and operational successes can harden into complexity, dependence, and lock-in over time

Through stories, examples, and a practical leadership lens, it shows why technology is never the starting point and how organizations can preserve their ability to choose before their systems choose for them

Explore the book

Coming early 2027

Cover of the research paper How Organizations Become Locked into Working Technologies

Research Paper

How Organizations Become Locked into Working Technologies

Early technology choices can solve real problems and remain successful for years. As new systems, processes, and ways of working build on them, dependencies accumulate. Each adaptation becomes more constrained by what already exists, making change increasingly costly and narrowing the organization's future options.

Under Review

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