Forthcoming Book

It Works. That's the Problem

How Technology Solutions Can Trap Us

Sometimes the biggest risk emerges after a technology solution works. A fix resolves today's problem, becomes part of daily operations, and makes the next change more difficult. As these decisions accumulate, the organization becomes increasingly dependent on the system it already has

This book explores how well-intentioned technology decisions can harden into complexity and lock-in, and how leaders can preserve the ability to choose when better alternatives emerge